The Jersey Care Commission standards are statements which set clear expectations about how care services should be provided.
A service is a residential family centre service if it provides residential accommodation for children and their parents for the purposes of assessing or monitoring the parents’ ability to meet the needs of the children and to keep them safe, and to provide advice, guidance or counselling to the parents. It is important to note that for these purposes, ‘parents’ includes any person who is looking after the child.
Standards for children and young people’s residential family centre service have been written to:
The service has a clear statement of purpose and set of policies which are accessible to everyone.
The service is well managed, and the organisation effectively led.
Staff are safely recruited and fully supported in their roles.
The service maintains comprehensive records relating to every child or young person whom the service supports.
The building from which the service operates is welcoming, safe and legally compliant.
The service has a clear operating model and delivers services effectively.
Assessments are evidence-based, fair and sufficiently detailed.
Placements are individualised. They promote a positive identity, positive behaviour and relationships, and good levels of health and wellbeing.