The Jersey Care Commission standards are statements which set clear expectations about how care services should be provided.
A service is a children and young people’s mental health service if it provides out-patient mental health or psychological assessment, diagnosis and treatment to children or young people (for these purposes, a young person is defined as a person under the age of 18, unless the person was receiving the treatment service prior to the age of 18, in which case they are considered a young person until they reach 25 years old). This type of service must be delivered by or under the direction or supervision of a medical practitioner or person registered to engage in a registerable occupation. However, this type of service does not include those delivered under the direction or supervision of a general medical practice.
Standards for children and young people’s mental health service have been written to:
The Service has a clear statement of purpose and set of policies which are accessible to everyone.
The service is well managed, and the organisation effectively led.
Staff are safely recruited and fully supported in their roles.
Access, referral and assessments are of high quality.
The care and intervention is of good quality, collaborative, supports independence and is outcome orientated.
Good quality information is accessible and there are clear procedures on consent and confidentiality.
Children and young people’s rights are upheld, and they are safeguarded at all times.
There is excellent transfer of care between services or after service.
Multi-Agency working is encouraged at every opportunity.
Staffing levels are appropriate, and staff are well trained and supported.
The location, environment and facilities are clean, welcoming and of good quality.