The Jersey Care Commission standards are statements which set clear expectations about how care services should be provided.
A service is a child contact centre service if it provides premises to facilitate contact between a child and either a parent, a relative or a friend.
This does not include services provided by a social work service for children and young people.
Standards for children and young people’s contact centre service have been written to:
The service has a clear statement of purpose and set of policies which are accessible to everyone.
The service is well managed, and the organisation effectively led.
Staff are safely recruited and fully supported in their roles
The building from which the service operates is welcoming, safe and legally compliant.
The service has a clear operating model and delivers services effectively.
Children and young people are safeguarded from neglect, abuse or harm. They are, and feel, safe whilst at the Child Contact Centre