The Jersey Care Commission standards are statements which set clear expectations about how care services should be provided.
A service is a children’s home when residential accommodation is provided alongside care by persons other than the child’s own parent/s. The type of care could be personal care or support, or nursing care (or a combination). The service might be provided on either a temporary or permanent basis. Only an child or young person, (in this case, defined as a person up to the age of 21), can be accommodated in a children’s home.
Standards for children and young people’s home services have been written to:
The Service has a clear statement of purpose and set of policies which are accessible to everyone.
The service is well managed, and the organisation effectively led.
Staff are safely recruited and are fully supported in their roles.
The service maintains comprehensive records.
The environment is nurturing and supportive with positive behaviour promoted throughout.
Children and young people’s rights are respected.
Children and young people are fully involved in their care.
Relationships with family and friends are important and are supported.
Accommodation is comfortable, safe, and accessible.
Children and young people feel safe and are safeguarded in care.
Health and wellbeing is promoted and facilitated by staff.
Good nutrition is promoted at all times and food preferences are taken into account.
Education is promoted at all times and the right to an education respected.
Access to leisure and recreational activities is actively promoted.
Leaving care is planned and supported in a timely, practical, and sensitive way.
Compliments, complaints, and feedback are listened to and responded to in a timely way.