The Jersey Care Commission standards are statements which set clear expectations about how care services should be provided.
A service is a care service in special schools if it delivers health or social care in a special school (as defined in the Education (Jersey) Law 1999).
Standards for children and young people’s care services in special schools have been written to:
- Promote the safety and wellbeing of children and young people
- Show what children young people and their families should expect from the care they receive
- Set out a series of quality statements about what good outcomes look like for children young people and their families
- Set out what providers of care services must do to meet the expectations of people who use care services and requirements under the Law
- Provide a structure that can be used to inspect the care provided
The Service has a clear statement of purpose and set of policies which are accessible.
The service is both well-managed and the organisation is led effectively.
Staff are recruited safely and appropriately supported in their roles.
Each service has a pathway in relation to access, referral, and transfer to another service.
Children or young people are cared for and supported in a way which has been well planned.
Children, young people, and families feel safe and are safeguarded.
Children and young people can make or are supported to make choices appropriate to age and ability.
Feedback, complaints, and compliments are listened to and taken seriously.
The service is checked and reviewed regularly to ensure that the quality-of-service provision remains high.
The rights of children and young people using the service are fully upheld and properly respected.
The building from which the service operates is welcoming, safe and legally compliant.