The Jersey Care Commission standards are statements which set clear expectations about how care services should be provided.
A service is a children and family community nursing service if it provides health care to children and their families, by or under the direction or supervision of a nurse in either a community setting, a family home or a school.
Standards for children and family community nursing service have been written to:
- Promote the safety and wellbeing of children and young people
- Show what children young people and their families should expect from the community nursing service they receive
- Set out a series of quality statements about what good outcomes look like for children young people and their families
- Set out what providers of community nursing service must do to meet the expectations of people who use the service and requirements under the Law
- Provide a structure that can be used to inspect the service provided
The Service has a clear statement of purpose and set of policies which are accessible to everyone.
The service is well managed, and the organisation is led effectively
Staff are recruited safely and appropriately supported in their roles.
Each service has a pathway in relation to access, referral, and transfer to another service.
The child, young person and their family are cared for and supported in a way which has been appropriately planned.
Children, young people, and families feel safe.
Children and young people can make or are supported to make choices appropriate to age and ability.
Children and young people are provided with consistency and reliability by competent care and support workers who have the necessary training and qualifications to meet their needs.
Children and young people’s thoughts, worries and complaints about how they are cared for are listened to and taken seriously.
The service is checked and reviewed regularly to ensure that the quality-of-service provision remains high.
The rights of children and young people using the service are fully upheld and properly respected.