Children and Young People’s Residential Standards

The Jersey Care Commission standards are statements which set clear expectations about how care services should be provided.

Each standard has been written with children and young people and has an explanation about what it means to them.

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Standards for children and young people’s residential care have been written to:

  • Promote the safety and wellbeing of children and young people
  • Show what children young people and their families should expect from the care they receive
  • Set out a series of quality statements about what good outcomes look like for children young people and their families
  • Set out what providers of care services must do to meet the expectations of people who use care services and requirements under the Law
  • Provide a structure that can be used to inspect the care provided

1

You will be given information that is shared in a way that you understand. This will tell you and others about where you will live or stay and how you will be cared for.

2

Settling in to where you will live or stay will be handled gently and you will feel welcomed to a friendly and caring, safe, homely setting.

3

You will know about your rights. You will be able to make choices right for your age and if needed, be helped in making decisions.

4

You will be cared for and helped in a way which has been planned with you.

5

You will be helped to see and stay in touch with your family and friends.

6

Where you live or stay will be comfortable, safe and accessible.

7

You will be cared for and helped by the right people with the right values, attitudes understanding and training.

8

You will feel safe.

9

Your health and wellbeing will be promoted and you will be helped to access services to meet your needs.

10

Your meals will be varied, healthy and tasty and will be based around your likes and dislikes.

11

You will be helped to do your best at school, college or work.

12

You will be helped and encouraged to have fun and take part in community life.

13

When the time comes, you will be prepared and ready to move on.

14

Yours and other people’s thoughts, worries and complaints about how you are cared for or where you live or stay will be listened to and taken seriously.

15

How you are cared for and where you live or stay will be checked and reviewed regularly to sort out any issues.